Payment Policy

At Hayridge, your security and privacy are extremely important to us. We use industry-standard security measures designed to protect your personal and payment information during online transactions.

1. Secure Sockets Layer (SSL) Security

Our website uses Secure Sockets Layer (SSL) technology, implemented through HTTPS and modern encryption protocols, to provide a safe and secure shopping experience.

This technology encrypts sensitive information, including passwords and payment details, during transmission. Our website uses secure connections to help protect your personal information from unauthorised access.

You can verify that you are using a secure connection by:

  • Checking your browser's connection security information.
  • Ensuring the website address begins with https://.

While we take reasonable security precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.

2. Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Shop Pay

Payment method availability may vary depending on your location, device, and payment provider. The available payment methods will be displayed at checkout.

Payment Currencies

Hayridge serves customers in the United States and Australia. Prices are displayed in the currency applicable to your selected market:

  • United States: US Dollars (USD, $)
  • Australia: Australian Dollars (AUD, A$)

The currency and final amount charged will be displayed at checkout before you complete your purchase.

Where supported by our payment provider, your payment will be processed in the currency displayed at checkout.

If your payment card or bank account uses a different currency from the transaction currency, your bank or payment provider may apply exchange rates or foreign transaction fees. These charges are determined by your bank or payment provider.

Taxes and Import Charges

Applicable sales taxes, Goods and Services Tax (GST), and other required taxes will be calculated or included in the prices displayed at checkout in accordance with applicable law.

Orders are fulfilled from our overseas warehouse in China. Depending on your destination, order value, and applicable customs regulations, import duties, taxes, or customs handling charges may apply.

Where import charges are collected at checkout, they will be included in the total displayed before you complete your purchase. Where such charges are not collected at checkout, they may be payable separately to the customs authority or delivery carrier.

Free Shipping: We offer free standard shipping on all eligible orders to the United States and Australia, with no minimum purchase.

For more information regarding delivery timeframes, shipping restrictions, customs charges, and tracking, please refer to our Shipping Policy.

3. PCI Compliance

The Payment Card Industry Data Security Standard (PCI DSS) is a global information security standard designed to protect cardholder data and reduce payment fraud.

Payments made through our website are handled by payment service providers that maintain applicable PCI DSS security standards.

Payment information is processed through Shopify-supported secure payment systems and other payment providers available at checkout.

4. Your Payment Information

We do not directly store or have access to your full payment card number.

Once your purchase is completed, the information available to us may include:

  • Your billing information
  • Your shipping information
  • Your order details
  • Limited payment information, such as the last four digits of your card, where provided by the payment processor

Your complete payment card number is handled securely by the relevant payment service provider and is not directly visible to us.

We use transaction and payment information only as necessary to process purchases, manage orders, prevent fraud, provide customer support, and comply with applicable legal obligations.

5. Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable privacy laws in the United States and Australia.

We do not sell, rent, or trade customer payment information for monetary consideration.

We may disclose certain personal information to Shopify, payment processors, fulfilment providers, marketing partners, and other service providers as described in our Privacy Policy.

Certain advertising-related disclosures may constitute a sale or sharing of personal information under applicable United States state privacy laws, even where no monetary payment is received.

Customers may have rights concerning access, correction, deletion, or certain uses and disclosures of personal information, depending on applicable law.

Please review our Privacy Policy for detailed information about how your personal information is collected, used, disclosed, and protected.